OUR STORY

ion…. The best people. The best brands. The best solutions.

ion smart business solutions is one of Queensland’s fastest growing business solutions providers, thanks to the support of local businesses in South East Queensland over the past three decades.

Since opening our doors in 1991 (originally under the Pacific Office Systems brand, followed by Pacific Office Solutions), we have earned a reputation for really understanding customer service and delivering exceptional outcomes for our clients. Our longevity, unparalleled client retention rate of more than 99% and the calibre of our team — some who have been with us for more than 20 years — are testament to this philosophy.

We rebranded to ion smart business solutions in 2021 to reflect our vision to combine three decades of knowledge and expertise with our intricate understanding of modern technology and the innovative business solutions that sit at the core of today’s business environment.

ion represents positive energy and strength – a formidable combination to the benefit of our clients.

ion smart business solutions is an industry leader with:

  • 30+ years of experience as a Ricoh Official Business Partner
  • 1,000+ happy clients
  • 4,000+ machines under management
  • 20 ion team members ready to support you
  • 2 locations – Gold Coast and Sunshine Coast

Our commitment to sustainability

At ion smart business solutions we take sustainability seriously. Being a Ricoh Official Business Partner not only provides us with access to world-class products and services, but it enables us to support and embrace Ricoh’s strong commitment to the environment.
Ricoh’s range incorporates a number of innovative initiatives and useful tools to help your business manage its environmental impact, including:

  • Recycling consumables, machines and parts through Ricoh’s recycling programs
  • Tracking your carbon footprint through Ricoh’s @Remote Green Reports
  • Monitoring your energy consumption through Ricoh’s green calculator

Our commitment to the community

At ion smart business solutions we love supporting and giving back to the communities that have supported us for more than three decades! We are fortunate to have forged long-term relationships with community organisations including STEPS Pathways Charity, Sunnykids and other great organisations that make an incredible contribution to the local community.

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